We may collect and process the following data about you:
- We do not store credit card details nor do we share customer details with any 3rd parties for any other activity than solely related to processing an order or sending marketing emails where you have explicitly requested to be receive (for marketing emails, this includes first name, surname &
Information that you provide to us in your dealings with us. This includes information provided at the time of registering to use our site, subscribing to our services or requesting further services and/or information from us.
We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
Details of transactions you carry out through our site and of the fulfillment of your orders.
Details we receive from credit reference and fraud detection agencies.
Details of your visits to our site including, but not limited to, traffic data, location data and the resources that you access.
We may collect information about your computer, including where relevant your IP address, operating system and browser type. This data is processed for the purposes of fraud prevention and administrative purposes.
The information gathered by cookies on our site(s) may be used in the following ways:
To tailor advertisements or promotions you receive. For example, if you have looked at a specific type of electronic cigarette, we might use this information to personalise any subsequent advertisements you see. We may also personalise our service based on the type of computer system you use, together with the purchase pattern of other customers who may have looked at similar products to you.
We may also provide you with advertisements which may be customised using information such as the search terms you use on our site. For example, if you searched for a specific product or accessed our site via a specific banner ad or search word, we may present you with content and/or offers linked to that banner ad or search-word.
We may use navigational information about where you go on our site to better understand how our site is used and to ensure that the product offerings that are presented to you are relevant.
We do not use any data about where you go, or present you with advertisements outside of our site other than on sites which provide for such use in their respective privacy policies.
We may collect information on how frequently you visit the site and the type of products and/or services that you view to enable us to measure the popularity of our sites and our product offerings.
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website, remembering how far you are through your pay as you go order, making sure that the ecigone.co.uk website looks consistent or remembering what’s in your basket. Without these cookies, many of the basic functionalities of our website – the stuff you expect the site to enable you to do like filling in your shopping basket, we simply can’t provide. Tip – these cookies make the basic functions of the website work.
These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and the pages that they don’t. This understanding enables Aqua Vapour to continually improve the experience we deliver to you (and other visitors like you) so that the site is easy to use and includes content that you find helpful (for instance, performance cookies indicated that users find reviews really helpful and so that gave us confidence that we should provide more reviews on each smartphone product page) These cookies don’t collect information that identifies a visitor – so we can’t identify you individually. All the information these cookies collect is aggregated and therefore anonymous. This information is only used to improve how the aquavapour.co.uk website works. Tip – these cookies collect anonymous information on the pages visited.
These cookies allow the website to remember the choices you make as you browse the site (for instance, your login details to enable you to provide your comments in our new community forums). They provide more enhanced and personal features. The information they collect is anonymised and the usage only relates to they cannot track your browsing activity on other websites once you’ve departed aquavapour.co.uk Tip – these cookies remember choices you have made to improve your website experience on
Advertising or Targeting Cookies
These cookies are used to deliver adverts more relevant to you, and your interests (assumed by analysing your onsite browsing behaviour). They can also provide caps on the number of times you might see an advert – to hopefully stop them becoming annoying and repetitive. These cookies remember that you have visited aquavapour.co.uk, track what products you may have looked at, and this information may be shared with our advertising partners. If you see an advert from Aqua Vapour, once you have left our site and are browsing other sites on the internet, that magically seems to understand what previously interested you (you browsed a specific item on the site) then this is enabled by targeting cookies. Tip – these cookies collect information about your browsing habits in order to make advertising more relevant for you.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by employees operating outside the EEA who work for us or for our suppliers. Such employees maybe engaged in, among other things, the processing of your payment details and the provision of support services. Here we will ensure that we have the necessary contracts and other mechanisms in place to make sure your data continues to be treated in accordance with the provisions of the Act. By submitting your personal data, you agree to this transfer, storing or processing.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology and stored with our payment provider – Viva Wallet . Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via our contact page.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information and account details / preferences for our records unless and until you ask us to delete this information which can be requested via email:
or via post at 33 Dalry Road Haymarket Edinburgh EH112BU or via phone at: 00441316290900
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.
We use VIVA WALLET to process all payments, We do not store credit card details.
The Site is not intended for individuals under the age of 18.
Uses made of the information
We use information held about you in the following ways:
to provide you with goods and/or services that you have ordered
to prevent and detect fraud, crime and money laundering
to check your identity
to trace and recover debts
for credit and credit related services and to manage your accounts
to update our records about you
to make credit, fraud and identity checks on you (when applicable)
In addition, Aqua Electronic Supply Limited may use your personal Information for research and statistical analysis to develop and improve our products and services. You will also have the opportunity to consent to us contacting you by post, email, phone, SMS or MMS from time to time occasionally about products and services which Aqua Electronic Supply Limited and carefully selected third parties believe may be of interest to you.
By signing up to our newsletter you are authorising us to send regular marketing emails directly from Aqua Electronic Supply Limited, your information will never be sold to 3rd parties and you may unsubscribe at any time. We also send confirmation emails if you place an order or if there has been an update to your order which are required as part of the service and are not marketing emails.
Disclosure of your information
We may disclose your personal information to any member of Aqua Electronic Supply limited. We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and
By continuing to use this site and accessing the information on this website, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, leave this website now.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. If you wish to have a copy of the data we hold about you, please send an email to our team via email at: or via phone at :00441316290900 or via post at 33 Dalry Road Haymarket Edinburgh EH112BU UK
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.